Shopping for insurance can be confusing and overwhelming. That’s why Farmers Insurance agent Scott Dorminy focuses on educating clients and working with them to find the best possible policy for their lives. “Working in insurance has taught me that people often don’t know their plans until they have to file a claim,” he explains. With the Farmers Friendly Review process, Scott sits down with a potential client to make sure he understands their needs. “We don’t just sell based on price, we want you to have the best policy possible.”
Working in the insurance world for 12 years, Scott has been with Farmers for five. Farmers Insurance serves more than 10 million households around the country with over 19 million individual policies. There are more than 48,000 exclusive and independent agents.
Scott offers auto, home, life, toy (coverage for side-by-sides, atvs, and the like), renters, business, and umbrella insurance. He also offers financial plans such as IRAs, mutual funds, and 529 savings plans.
Scott makes his home in Russellville, but can offer coverage anywhere within Arkansas and Oklahoma. He says he loves the small town feel of Russellville and the close-knit community. “Russellville is where I call home. I have no intention of moving,” he says.
Scott is the recipient of both Farmers Insurance’s prestigious Topper Club and Championship. The Topper Club represents the top 10 percent of agents in the company and Championship represents the the top three percent of agents out of the company’s 13,500 agents. He has already been named as a member of the Topper Club again this year and will soon travel to California with other top agents around the nation.
Farmers Insurance turns 90 years old this year, and Scott notes the company’s focus on education and customer appreciation that makes their service stellar. He doesn’t ever want a client to have to call and say, “what kind of policy did you sell me?” Rather, he strives to keep the lines of communication open, making sure he provides a policy that best fits the client’s life and needs.
You can visit with Scott at his office located at 2300 West Main Suite 3 or reach him via phone at (479) 968-7003. Resources are also available online at https://agents.farmers.com/ar/russellville/scott-dorminy.
Regular office hours are Monday-Friday 9 a.m.-6 p.m., but Scott is also available by appointment on Saturdays and hands out his cell phone number to all clients.
“Customer service is most important,” he says. “Too many things happen outside of regular operating hours.” His end goal, he explains, is to be there when his clients need him most.
Scott Dorminy – Farmers Insurance
